Because they’re, well, underwear, we can’t accept exchanges or returns on used items. BUT your teen can try their first pair on your first order risk-free for 30 days!
If you ordered the wrong size of period underwear, we’ll send you a different pair at no cost or offer you a standard refund within 30 days of delivery (excluding original shipping fees).
If your order included multiple period underwear, open, wash, and wear one pair only. That way if you don’t love them, any unopened packages from the same purchase will be eligible for an exchange or standard refund (excluding original shipping fees).
All unopened packages will be donated to local organizations to support people in need.
Underwear purchased as part of the Period Party Sale is eligible for exchange or store credit only. No refunds. Sale items are not eligible for our First Pair Risk Free Policy.
Super Sleepover Shorts and Reusable Pads purchased as part of the Period Party Sale are final sale. No exchanges or refunds can be accommodated.